What is case management?
Good health isn’t just about finding the right provider and getting the right medicine; quality medical care focuses on your social, community, and financial health, too. That’s why Health Services of North Texas (HSNT) can provide you with case management from our team to assist on your healthcare journey. We know that everyone’s situation is different so our case managers take a close look at your needs and design a personalized plan to connect you to the right services and resources. Our case managers help provide community referrals for services, such as transportation, dental and vision assistance, medication assistance, disability paperwork, health insurance options, and much more. They are highly experienced in helping you eliminate the barriers you may face when it comes to receiving care. We have six locations in the Denton, Wylie, and Plano, TX area where you can make an appointment to discuss your needs at HSNT.
"If you are looking for medical care from a compassionate knowledgeable medical staff that meets YOUR needs this is the place to be."- P.W. / Google / Jan 15, 2021
"HSNT is a great place. Everyone has been so helpful and kind. The sliding scale allows me to have good quality healthcare that I can afford."- T.S. / Facebook / May 13, 2021
"I don't recommend. Brittney has made me feel invalidated since I started going there, so I skipped my apts with her. Some of the rooms are dirty, and alot if the staff is rude. My first time there the ladies at the front desk were speaking amongst eachother in Spanish instead of handing me my paperwork. Often time the on call nurses are extremely rude. I just spoke to one about a concern of mine, and she told me "I was just about to go to bed, and you called." That's extremely unprofessional. The only person there that was worth seeing was Dr. Assis, I'm not sure how to spell his name. Save yourself the time here."- K.W. / Google / May 10, 2021
"(Translated by Google) All the staff that I contacted was kind to me and answered any questions that I felt very comfortable on my first appointment. If I would recommend to my relatives (Original) Todo el personal con el que tube contacto fue amable conmigo y contestaron a cualquier duda que tube me senti muy comoda en mi primera cita.. Si recomendaría a mis familiares"- F.C. / Google / May 08, 2021
"Amazing staff. All the nurses are really nice and very professional. One of the nurses who drew blood from my two-year-old did it so fast that by the time he noticed she was already done. And the doctor I saw was very knowledgeable and able to answer questions that had stumped other doctors that I had been to."- P.M. / Google / May 08, 2021
Do I Qualify for Case Management?
Upon the recommendation of your practitioner at HSNT, you can receive assistance and guidance from our case management team. We can evaluate your health needs and determine a course of action to acquire the care you need. You may need assistance in one or multiple areas, including (but not limited to):
- Transportation to medical appointments
- Link to dental and vision care
- Navigating health insurance demands
- Medical testing
- Medication management
- Prescription assistance
To learn more about how our case management team can improve your experience in achieving better health, contact one of our offices.
A WORD FROM OUR TEAM
One of HSNT's case managers has this to say about working with patients, “I am honored to be able to assist with care coordination here at HSNT. I enjoy working closely with the providers, other care managers, front office staff, and management teams to support each patient’s needs and goals. My pride and joy come from knowing that patients can rely on case management for assisting with their life barriers.”
FOR YOUR JOURNEY TOWARD BETTER HEALTH
At HSNT, our professional case management team can offer you assistance on the recommendation of your practitioner. When you come in for a visit at any of our locations, ask your provider if case management is an option. Our case managers can be a beneficial resource for your health and well-being. To truly receive the help you need when it comes to every aspect of your healthcare, reach out to one of our offices in Plano, Wylie, or Denton, TX.
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